From touchy trackpads to balking 
batteries, Apple’s portable 
computers (the MacBook, 
MacBook Pro and 
MacBook  Air) are vulnerable to certain problems not shared by their desktop  siblings. If you have an 
Apple laptop that’s giving  you grief, here’s how to fix the most common woes.
Glossy Display
Are you unhappy with the reflective glare from the glossy display on your new  MacBook? Would you prefer a matte finish? If so, don’t expect any help from  Apple. All of Apple’s current line of computers ships with glossy displays; only  the new 17-inch MacBook Pro comes with a built-to-order matte option.
One possible work-around is to buy a matte protective film for your MacBook,  similar to the film popular for protecting 
iPhone screens. Photodon, for example, makes a cover screen that fits the current  MacBook and 15-inch MacBook Pro models.
However, you may not be happy with this solution. Many users report that the  film adds an undesirable graininess to the display. It may also be aesthetically  unpleasing, as it can alter the flush transition from the display to its  surrounding black border.
Need FireWire
The latest MacBook Pros only have a FireWire 800 port. What if you need the  older FireWire 400 port? You can have one, but it will require an additional  purchase. You actually have two options.
First, you may be able to get by with an 800-to-400 FireWire cable.  Otherwise, you’ll need to buy a FireWire 400 card and insert it in the MacBook  Pro’s 
ExpressCard slot.
The latest 
MacBooks (as opposed to MacBook  Pros) have no FireWire ports at all and no ExpressCard slot. With these Macs, if  you need FireWire of any sort, you are simply out of luck. You’ll have to find a  USB alternative.
Sluggish Performance
Does your new MacBook Pro sometimes perform as if it is swimming upstream  against a strong current? Does this sluggishness happen especially when using  graphics-intensive applications such as Final Cut? If so, give your MacBook Pro  a performance boost that should have it swimming downstream again.
You can improve the performance of recent MacBooks,  and fix some display problems, by switching the Graphics Option to Higher  Performance.
 
Go to 
System Preferences and select 
Energy Saver. In the Graphics section at the top  of the pane, enable Higher Performance instead of Better Battery Life. This  switch forces the MacBook Pro to use the faster of its two graphics processors,  the Nvidia GeForce 9600M GT, instead of the slower GeForce 9400M. All of your  graphics-intensive applications should now run at a snappier pace.
The Info window for BatteryUpdater.bundle shows that  its version is 1.3, meaning you have the most recent update.
 
Do you have an older MacBook or MacBook Pro? Does the battery fail to hold  any charge? Before you decide to purchase a new battery, make sure you’ve  installed the latest compatible 
MacBook Pro Battery Update. This alone may fix the problem.
To check, go to the SystemConfiguration folder in /System/Library and look  for a file named BatteryUpdater.bundle. Select Get Info for the file. If its  version reads either 1.2 or 1.3, you should be fine. If not, or if no  BatteryUpdater bundle is present, download the Updater from Apple’s Web site and  install it.
If installing the update has no effect, you probably need a battery  replacement. The good news is that Apple may replace the battery for free, even  if your MacBook is no longer under 
warranty.  If your laptop qualifies, Apple will replace its 
Sony vgp-bps2b laptop  battery for up to two years from your date of purchase. To find  out, take your MacBook to an Apple Store; they will check to see if your MacBook  is in the qualifying serial number range.
Apple  a1189 laptop battery brand new 6600mAh only £ 40.48
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Trackpad Button Failure
Do you own one of Apple’s latest MacBook or MacBook Pro models (officially  described as the “late 2008” MacBooks)? Have you found that pressing the  trackpad button sometimes has no effect? Not to worry. You can restore full  functionality by installing the MacBook Pro Trackpad Firmware Update 1.0. If you  haven’t already installed it, it should show up automatically the next time you  check Software Update.
One caution: If the firmware installation is interrupted for any reason (such  as a 
battery power failure), you may wind up  with a completely nonfunctional trackpad. If this happens, stay calm. You can  recover from this mishap without a trip to your neighborhood repair center. The  trick is to find a way to attempt the firmware installation again.
The simplest solution is to temporarily connect a mouse (hopefully, you  either own one or can borrow one from a friend) to your laptop. Next, using the  mouse instead of your comatose trackpad, navigate to the firmware update  application and start over. After the update completes successfully this time,  your trackpad should be up and running again.
Keyboard Problem
If the keyboard on your older (2006 or 2007) MacBook or MacBook Pro ignores  the first key you press after a period of idle activity, install the Keyboard  Firmware Update 1.0.
Dead Laptop
If your MacBook appears totally dead and you’re running on battery power,  your first step should be obvious: connect the laptop to the nearest electrical  outlet. You may have a completely discharged battery. Give it a few minutes and  try to restart the laptop.
If that doesn’t help, press the Control, Command, and Power keys  simultaneously. This may get the 
computer to  restart. Otherwise, force the laptop to shutdown (by holding the Power button  down for at least 10 seconds) and try to restart.
If all of these suggestions fail, it’s time to reset the laptop’s SMC (System  Management Controller). The procedure varies by Mac model. For Apple’s latest  MacBook and MacBook Pros, simply remove the battery, disconnect the laptop from  
AC power  adapter and hold down the power button for five seconds. When finished, put  everything 
back and attempt to start up. For  more details, including how to reset the SMC on a MacBook Air, see 
Apple’s  support article.
If your MacBook remains dead after all of this, there are a few other things  you might try, but they are unlikely to be a cure. Most likely, your MacBook  needs a 
hardware repair. Take your laptop to  an Apple Store.
Keep Updated
This past December, Apple released SMC Firmware and EFI Firmware updates for  the Late 2008 MacBook, MacBook Pro, and/or MacBook Air. Exactly what these  updates fix is a bit vague. All Apple says about the EFI update is it “fixes  several issues to improve stability.” As for the SMC update, Apple is a bit more  specific: it “improves the sensing and 
accuracy of the MagSafe 
Power Adapter indicator light, and the battery charge indicator lights.”
If you’re having any unexplained problems with your laptop, install these  updates (and any newer ones that may come along). With Apple generally not  divulging all that these updates do, you never know what might be fixed.
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